FDA Adverse Event Malfunction Summary report: N

ELECSYS CORTISOL TEST SYSTEM

MDR report key: 9078758 · Received September 17, 2019

Report

Report Number
1823260-2019-03346
Event Type
Malfunction
Date Received
September 17, 2019
Date of Event
August 29, 2019
Report Date
December 12, 2019
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NHG
PMA / PMN Number
K070788
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER CALIBRATION SIGNALS RECOVERED SLIGHTLY LOWER THAN THE ACCEPTABLE RANGES. THE CUSTOMER QC RECOVERY WAS ACCEPTABLE. THE OBSERVED DIFFERENCES IN THE ELECSYS CORTISOL TEST SYSTEM VALUES GENERATED WITH THE ROCHE ASSAY AND LC-MS METHOD ARE MOST LIKELY CAUSED BY DIFFERENCES IN THE OVERALL SETUPS OF THE ASSAYS, THE ANTIBODIES USED, DIFFERENCES IN REFERENCE MATERIALS, AND THE DIFFERENCES IN THE STANDARDIZATION METHODOLOGY USED. FOR DIAGNOSTIC PURPOSES, THE RESULTS SHOULD ALWAYS BE ASSESSED IN CONJUNCTION WITH THE PATIENT¿S MEDICAL HISTORY, CLINICAL EXAMINATION, AND OTHER FINDINGS. BASED ON THE AVAILABLE DATA, A GENERAL REAGENT ISSUE CAN BE EXCLUDED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR THREE PATIENT SAMPLES TESTED WITH THE ELECSYS CORTISOL TEST SYSTEM ON A COBAS E 411 IMMUNOASSAY ANALYZER. NO INCORRECT RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE FIRST SAMPLE INITIALLY RESULTED WITH A CORTISOL VALUE OF 2.22 UG/L WHEN TESTED ON THE E 411 ANALYZER. WHEN REPEATED USING THE LC-MS METHOD, THE SAMPLE RESULTED WITH A VALUE OF 5.68 UG/L. THE SECOND SAMPLE INITIALLY RESULTED WITH A CORTISOL VALUE OF 2.79 UG/L WHEN TESTED ON THE E 411 ANALYZER. WHEN REPEATED USING THE LC-MS METHOD, THE SAMPLE RESULTED WITH A VALUE OF 6.15 UG/L. THE THIRD SAMPLE INITIALLY RESULTED WITH A CORTISOL VALUE OF 2.56 UG/L WHEN TESTED ON THE E 411 ANALYZER. WHEN REPEATED USING THE LC-MS METHOD, THE SAMPLE RESULTED WITH A VALUE OF 5.76 UG/L. THE RESULTS FROM THE LC-MS METHOD WERE BELIEVED TO BE CORRECT. SAMPLES WERE NOT COLLECTED IN SALIVETTE SALIVA TUBES. THE E411 ANALYZER SERIAL NUMBER WAS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
872730 ELECSYS CORTISOL TEST SYSTEM ENZYME IMMUNOASSAY, CORTISOL, SALIVARY NHG ROCHE DIAGNOSTICS NA 37852000

Patients

Seq Age Sex Outcome Treatment
1