FDA Adverse Event Malfunction Summary report: N

BD SEDI-40

MDR report key: 9041626 · Received September 13, 2019

Report

Report Number
2243072-2019-02021
Event Type
Malfunction
Date Received
September 13, 2019
Date of Event
August 22, 2019
Report Date
February 19, 2020
Manufacturer
BECTON DICKINSON
Product Code
GHC
PMA / PMN Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION SUMMARY BD HAD PERFORMED A TECHNICAL EVALUATION OF THE CUSTOMER'S SEDI-40 INSTRUMENT. THE INSTRUMENT WAS TESTED AND THE CUSTOMER'S INDICATED FAILURE MODE FOR LLO ERROR WITH THE INCIDENT LOT WAS NOT OBSERVED . UPON COMPLETION OF THE INSTRUMENT EVALUATION, THE SERVICE TECHNICIAN DID FIND THAT THAT THE PLATE IN THE TUBE COVER WAS BROKEN, BUT STILL FUNCTIONAL AND IT HAD A NOISY FAN. BOTH PARTS WERE REPLACED. H3 OTHER TEXT : SEE SECTION H.10.

Description of Event or Problem · 0

IT WAS REPORTED THAT A HARDWARE / SOFTWARE MALFUNCTION FOR ESR INSTRUMENT OCCURRED DURING USE WITH A BD SEDI-40. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, "IT IS COMPLETELY OR PARTIALLY OUT OF ORDER AS THERE IS AN ERROR MESSAGE "LLO" IN SOME OR ALL POSITIONS. BUT IF THE RACKS ARE NOT COMPLETELY FULL WITH SAMPLES, IT SEEMS TO WORK. ERROR MESSAGE "LLO" IN SOME OR ALL POSITIONS."

Additional Manufacturer Narrative · 1

DEVICE EXPIRATION DATE: UNKNOWN. DEVICE MANUFACTURE DATE: UNKNOWN. (B)(4). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A HARDWARE / SOFTWARE MALFUNCTION FOR ESR INSTRUMENT OCCURRED DURING USE WITH A BD SEDI-40. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, "IT IS COMPLETELY OR PARTIALLY OUT OF ORDER AS THERE IS AN ERROR MESSAGE "LLO" IN SOME OR ALL POSITIONS. BUT IF THE RACKS ARE NOT COMPLETELY FULL WITH SAMPLES, IT SEEMS TO WORK. ERROR MESSAGE "LLO" IN SOME OR ALL POSITIONS."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
838178 BD SEDI-40 ESR INSTRUMENT GHC BECTON DICKINSON UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 Other