BD AUTOSHIELD¿ DUO SAFETY PEN NEEDLE
Report
- Report Number
- 9616656-2019-00861
- Event Type
- Malfunction
- Date Received
- September 13, 2019
- Date of Event
- July 19, 2019
- Report Date
- September 3, 2019
- Manufacturer
- BECTON DICKINSON AND CO.
- Product Code
- FMI
- PMA / PMN Number
- N/A
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
INVESTIGATION SUMMARY: CUSTOMER RETURNED PHOTOS OF 5MM, 30G AUTOSHIELD DUO SAMPLES FROM LOT # 8241657. CUSTOMER STATES THAT APPLYING THE DRUG, THE NEEDLE ENTERS THE SKIN AND EVEN BLEEDS, BUT THE DRUG IS NOT APPLIED AND IT GETS ALL IN THE NEEDLE. THE ATTACHED PHOTOS WERE EXAMINED AND EXHIBITED THE AUTOSHIELD DUO SAMPLES TO BE PROPERLY ACTIVATED WITHOUT ANY OBSERVED DEFECTS. PHOTOS OF THE INJECTION SITES WERE ALSO PROVIDED. WITHOUT THE PHYSICAL SAMPLES, IT IS DIFFICULT TO DETERMINE IF THERE IS A POTENTIAL NEEDLE POINT INTEGRITY ISSUE, A CLOGGED NEEDLE ISSUE, OR A DIFFICULT TO OPERATE ISSUE SOLELY FROM THE ATTACHED PHOTOS. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCE'S WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. INVESTIGATION CONCLUSION: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS IT IS DIFFICULT TO DETERMINE IF THERE IS A POTENTIAL NEEDLE POINT INTEGRITY ISSUE, A CLOGGED NEEDLE ISSUE, OR A DIFFICULT TO OPERATE ISSUE SOLELY FROM THE ATTACHED PHOTOS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.
IT WAS REPORTED THAT THE BD AUTOSHIELD¿ DUO SAFETY PEN NEEDLE FAILED TO DELIVER MEDICATION AFTER BEING INSERTING INTO THE PATIENT'S SKIN. THE MEDICATION REPORTEDLY GOT STUCK IN THE NEEDLE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM (B)(6) TO ENGLISH: "COMPLAINANT REPORTED THAT WHEN APPLYING THE DRUG, THE NEEDLE ENTERS THE SKIN AND EVEN BLEEDS, BUT THE DRUG IS NOT APPLIED. SHE SAID IT GETS ALL IN THE NEEDLE."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 826507 | BD AUTOSHIELD¿ DUO SAFETY PEN NEEDLE | HYPODERMIC SINGLE LUMEN NEEDLE | FMI | BECTON DICKINSON AND CO. | 8241657 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |