FDA Adverse Event Other Summary report: N

COULTER LH 750

MDR report key: 902631 · Received August 23, 2007

Report

Report Number
1061932-2007-00045
Event Type
Other
Date Received
August 23, 2007
Date of Event
July 27, 2007
Report Date
August 23, 2007
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC PERFORMED BEFORE AND AFTER THE EVENT RECOVERED WITHIN SPECIFICATIONS. THE SAMPLES WERE COLLECTED IN 3.5ML EDTA TUBES AND WERE CHECKED FOR CLOTS. A FIELD SERVICE ENGINEER WAS DISPATCHED TO THE CUSTOMER'S LAB AND SERVICED THE INSTRUMENT. THE CUSTOMER STATED, THAT THEY BELIEVE THE EVENT TO BE PT RELATED AND NOT THE INSTRUMENT. AS PER PRODUCT LABELING, PLT CLUMPS ARE A KNOWN INTERFERING SUBSTANCE FOR THIS METHOD. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING THE COULTER LH 750 INSTRUMENT NOT FLAGGING PLATELET (PLT) CLUMPS AND HAD DECREASED PLT RESULTS ON TWO (2) PT SAMPLES. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB AND WERE QUESTIONED BY A PHYSICIAN. THE PHYSICIAN REQUESTED THAT SLIDES TO BE PERFORMED BASED ON THE PT'S HISTORY. CORRECTED REPORTS WERE SENT OUT. ACTUAL RESULTS WERE NOT PROVIDED. THERE WAS NO CHANGE TO PT TREATMENT RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH 750 NA

Patients

Seq Age Sex Outcome Treatment
1 NA YR