FDA Adverse Event Malfunction Summary report: N

MNT

MDR report key: 901616 · Received August 22, 2007

Report

Report Number
9611451-2007-00303
Event Type
Malfunction
Date Received
August 22, 2007
Date of Event
July 20, 2007
Report Date
July 23, 2007
Manufacturer
FISHER & PAYKEL HEALTHCARE, LTD.
Product Code
MNT
PMA / PMN Number
K060044
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT DEVICE WAS NOT RETURNED AND NO LOT NUMBER WAS PROVIDED. RESULTS- ONE POTENTIAL CONTRIBUTING FACTOR MAY BE DUE TO IMPROPER FITTING OF THE RT040 FULL FACE MASK ONTO THE PATIENT. THE RT040 MASK IS NEW TO THE MARKET AND MANY USERS ARE IN THE PROCESS OF CONVERTING FROM AN EXISTING COMPETITORS MASK TO THE RT040, AND MAY NOT BE FAMILIAR WITH THE SIZING AND FITTING OF THIS NEW MASK. HOWEVER, WE ARE LOOKING AT WAYS TO IMPROVE SEAL RETENTION IN THE RT040 MASK. CONCLUSION- FISHER & PAYKEL HEALTHCARE MARKETING HAS DEVELOPED AN IMPROVED IN-SERVICE PROGRAM TO ADDRESS THE POTENTIAL FOR IMPROPER FITTING. THIS PROGRAM IS CURRENTLY BEING IMPLEMENTED FOR THE CUSTOMERS IN THE UNITED STATES. WE HAVE RECEIVED SIMILAR COMPLAINTS AND WE ARE CURRENTLY TRENDING THIS AT AN OCCURRENCE RATE OF APPROXIMATELY 0.046%. WE HAVE AN OPEN CAPA PROJECT TO ADDRESS THIS ISSUE AND TO IMPLEMENT POTENTIAL DESIGN SOLUTIONS TO PREVENT RECURRENCE IN THE FUTURE.

Description of Event or Problem · 1

REPORTER REPORTED THAT THE SEAL OF THE RT040M MASK DETACHED FROM THE MASK SHELL. NO PATIENT CONSEQUENCE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MNT MNT FISHER & PAYKEL HEALTHCARE, LTD. RT040 061208

Patients

Seq Age Sex Outcome Treatment
1 YR