FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8967609 · Received September 5, 2019

Report

Report Number
3013756811-2019-54172
Event Type
Malfunction
Date Received
September 5, 2019
Date of Event
August 13, 2019
Report Date
September 5, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FAILURE INVESTIGATION HAS BEEN COMPLETED AND THE ALLEGED MALFUNCTION ALARM ISSUE WAS VERIFIED. ADDITIONALLY THE ALLEGED UNEXPECTED SHUTDOWN ISSUE WAS VERIFIED IN THE PUMP LOGS, HOWEVER, NO FAILURE WAS IDENTIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MALFUNCTION ALARM OCCURRED. SUBSEQUENTLY, THE PUMP SHUT OFF UNEXPECTEDLY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 190-250 MG/DL. REPORTEDLY THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
757685 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 33 YR