FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8962894 · Received September 4, 2019

Report

Report Number
3013756811-2019-56440
Event Type
Malfunction
Date Received
September 4, 2019
Date of Event
August 11, 2019
Report Date
September 4, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE, INTERMITTENT OCCLUSION ALARMS OCCURRED. ADDITIONALLY, THE CUSTOMER REPORTED THAT THE INSULIN GAUGE INTERMITTENTLY REFLECTED 0 UNITS WHEN THE CUSTOMER ATTEMPTED TO BOLUS, INDICATING THAT AN UNSPECIFIED CARTRIDGE ALARM HAD OCCURRED. BLOOD GLUCOSE RANGED FROM 243-499 MG/DL. SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT COULD NOT IDENTIFY A SOURCE OF THE OCCLUSION. REPORTEDLY, CUSTOMER COMPLETED A SUPPLY CHANGE AND RESUMED INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
753674 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 18 YR