BEDS BY GEORGE
Report
- Report Number
- 3008830652-2019-00002
- Event Type
- Malfunction
- Date Received
- September 4, 2019
- Date of Event
- July 10, 2019
- Report Date
- September 3, 2019
- Manufacturer
- BEDS BY GEORGE
- Product Code
- FNJ
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- 003
Narratives
REPLACEMENT MATTRESS THAT WAS CONFIRMED TO BE BUILT TO SPEC WAS ORDERED AND SHIPPED TO DEALER WHO DELIVERED IT TO THE END USER. FDA AUDIT PROMPTED AN INTERNAL AUDIT OF WARRANTY CLAIMS. UPON REVIEW OF THIS CLAIM, IT WAS DETERMINED THAT AN MDR SHOULD HAVE BEEN SUBMITTED INITIALLY WHICH PROMPTED THIS MDR TO BE SUBMITTED IMMEDIATELY.
THE MOM OF THE USER OF THE BED REPORTED TO THE DEALER THAT HER DAUGHTER HAD GOTTEN STUCK IN THE BED DUE TO THE MATTRESS NOT FITTING TIGHTLY ENOUGH IN THE FRAME. THE MOM DID NOT REPORT ANY INJURY OR DAMAGE TO HER DAUGHTER, SHE JUST REPORTED THAT HER DAUGHTER HAD GOTTEN STUCK IN THE BED. AN INVESTIGATION DONE BY MANUFACTURER AND DEALER SHOWED THAT THE MATTRESS WAS UNDERSIZED BY THE MATTRESS VENDOR, WHICH IS WHAT LED TO THE GAP. THE FAMILY WAS ADVISED TO DISCONTINUE USE OF THE BED UNTIL A REPLACEMENT MATTRESS, THAT WAS WITHIN SPEC, COULD BE ORDERED AND SHIPPED TO THEM. A REPLACEMENT MATTRESS THAT WAS WITHIN SPEC WAS ORDERED AND SHIPPED TO THE DEALER WHO THEN DELIVERED IT TO THE FAMILY'S HOME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 754964 | BEDS BY GEORGE | STD-SIDE, FULL SIZE, MANUAL HEAD ADJUST SAFETY BED | FNJ | BEDS BY GEORGE | 2500 | HAUPT 121318-1 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |