FDA Adverse Event Malfunction Summary report: N

BEDS BY GEORGE

MDR report key: 8960136 · Received September 4, 2019

Report

Report Number
3008830652-2019-00002
Event Type
Malfunction
Date Received
September 4, 2019
Date of Event
July 10, 2019
Report Date
September 3, 2019
Manufacturer
BEDS BY GEORGE
Product Code
FNJ
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

REPLACEMENT MATTRESS THAT WAS CONFIRMED TO BE BUILT TO SPEC WAS ORDERED AND SHIPPED TO DEALER WHO DELIVERED IT TO THE END USER. FDA AUDIT PROMPTED AN INTERNAL AUDIT OF WARRANTY CLAIMS. UPON REVIEW OF THIS CLAIM, IT WAS DETERMINED THAT AN MDR SHOULD HAVE BEEN SUBMITTED INITIALLY WHICH PROMPTED THIS MDR TO BE SUBMITTED IMMEDIATELY.

Description of Event or Problem · 1

THE MOM OF THE USER OF THE BED REPORTED TO THE DEALER THAT HER DAUGHTER HAD GOTTEN STUCK IN THE BED DUE TO THE MATTRESS NOT FITTING TIGHTLY ENOUGH IN THE FRAME. THE MOM DID NOT REPORT ANY INJURY OR DAMAGE TO HER DAUGHTER, SHE JUST REPORTED THAT HER DAUGHTER HAD GOTTEN STUCK IN THE BED. AN INVESTIGATION DONE BY MANUFACTURER AND DEALER SHOWED THAT THE MATTRESS WAS UNDERSIZED BY THE MATTRESS VENDOR, WHICH IS WHAT LED TO THE GAP. THE FAMILY WAS ADVISED TO DISCONTINUE USE OF THE BED UNTIL A REPLACEMENT MATTRESS, THAT WAS WITHIN SPEC, COULD BE ORDERED AND SHIPPED TO THEM. A REPLACEMENT MATTRESS THAT WAS WITHIN SPEC WAS ORDERED AND SHIPPED TO THE DEALER WHO THEN DELIVERED IT TO THE FAMILY'S HOME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
754964 BEDS BY GEORGE STD-SIDE, FULL SIZE, MANUAL HEAD ADJUST SAFETY BED FNJ BEDS BY GEORGE 2500 HAUPT 121318-1

Patients

Seq Age Sex Outcome Treatment
1