FDA Adverse Event Malfunction Summary report: N

SURESCAN

MDR report key: 8949777 · Received August 30, 2019

Report

Report Number
3004209178-2019-16682
Event Type
Malfunction
Date Received
August 30, 2019
Date of Event
August 3, 2019
Report Date
August 30, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LGW
UDI-DI
00643169109506
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID: 37761, SERIAL#: (B)(4), PRODUCT TYPE: RECHARGER. PRODUCT ID: 97754, SERIAL# (B)(4), PRODUCT TYPE RECHARGER. OTHER RELEVANT DEVICE(S) ARE: PRODUCT ID: 37761, SERIAL/LOT #:(B)(4). EVENT DATE MONTH AND YEAR VALID. ANALYSIS OF THE DESKTOP CHARGER SERIAL #: (B)(4). FOUND THE CABLE ASSEMBLY CONNECTOR PINS WERE BROKEN. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A CONSUMER REGARDING A PATIENT WITH AN IMPLANTABLE NEUROSTIMULATOR (INS) FOR SPINAL PAIN. IT WAS REPORTED THAT THE METAL TIP (CONNECTOR PIN) BROKE OFF OF THE DESKTOP CHARGER AND THE PATIENT WAS UNABLE TO CHARGE THE IMPLANT AS THE RECHARGER WAS DEAD. THE PATIENT HAD BEEN IN PAIN FOR 48 HOURS AS THEY HAD BEEN UNABLE TO USE THEIR IMPLANT. THEY FURTHER REPORTED THAT THEY RECEIVED A REPLACEMENT DESKTOP CHARGER, BUT WHEN THEY PLUGGED IT IN IT SILVER PART WOULDN'T GO IT. IT WAS LIKE SOMETHING WAS STUCK IN THE RECHARGER AND THE RECHARGER JACK WAS LOOSE. NO FURTHER COMPLICATIONS WERE REPORTED OR ANTICIPATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
743888 SURESCAN STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC PUERTO RICO OPERATIONS CO. 97712 00643169109506

Patients

Seq Age Sex Outcome Treatment
1 52 YR