FDA Adverse Event Death Summary report: N

INTELLIVUE INFORMATION CENTER IX

MDR report key: 8949658 · Received August 30, 2019

Report

Report Number
1218950-2019-06549
Event Type
Death
Date Received
August 30, 2019
Date of Event
August 2, 2019
Report Date
August 22, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K102495
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

A PHILIPS RESPONSE CENTER ENGINEER (RCE) SPOKE TO THE CUSTOMER BIOMEDICAL ENGINEER (BIOMED). THE BIOMED INDICATED THAT THE DEVICE WAS NOT A CONTRIBUTING FACTOR IN THE PATIENT DEATH, AND DOES NOT QUESTION THE PHILIPS EQUIPMENT. THE REPORT WAS CREATED ONLY DUE TO THE PATIENT'S DEATH. THE BIOMED NEEDED ASSISTANCE IN RETRIEVING PATIENT DATA FROM THE PIC IX, AS THEY WANTED TO RETRIEVE THE NAME OF A FICTITIOUS PATIENT IN THE UNIT BECAUSE HE WANTED TO RETRIEVE ECG DATA. THERE WAS NO ALLEGED MALFUNCTION OF THE DEVICE AND THE BIOMED ONLY NEEDED ASSISTANCE IN RETRIEVING PATIENT DATA FROM THE PIC IX. THE RCE ASSISTED THE BIOMED, BUT THE FICTITIOUS NAME COULD NOT BE FOUND. NO PARTS WERE ORDERED AND NO REPAIR WAS WARRANTED. WE WILL CONSIDER THAT THE CUSTOMER WAS PROVIDED INFORMATION ON RETRIEVING THE REQUESTED DATA, AND THAT THE DEVICE REMAINS IN USE AT THE CUSTOMER SITE, AS NO SUBSEQUENT CALLS HAVE BEEN LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THERE WAS A DEATH OF A NEWBORN. THE CUSTOMER WANTED TO PULL ECG DATA. THE PATIENT DIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744699 INTELLIVUE INFORMATION CENTER IX CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866389

Patients

Seq Age Sex Outcome Treatment
1 Death