FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 8927797 · Received August 23, 2019

Report

Report Number
9610877-2019-00091
Event Type
Malfunction
Date Received
August 23, 2019
Report Date
July 25, 2017
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
FDT
PMA / PMN Number
K092710
Removal / Correction Number
NOT ISSUED YET
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

HOYA CORPORATION PENTAX (B)(4) OFFICE, SPECIFICATION DEVELOPER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC., IMPORTER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC. (IMPORTER) IS SUBMITTING THE REPORT ON BEHALF OF HOYA CORPORATION PENTAX (B)(4) OFFICE (EXEMPTION NUMBER E2015036). BASED ON DISCUSSION WITH FDA ON MAY 8, 2017, ALL INSPECTIONAL FAILURES ARE BEING REPORTED AS MDRS NOTWITHSTANDING THE FACT THAT THE PRESENCE OF DISCONTINUITIES, GAPS OR BUBBLES DOES NOT NECESSARILY HAVE EITHER TECHNICAL OR CLINICAL SIGNIFICANCE. (B)(4). NOTES: INITIAL MDR ORIGINALLY SUBMITTED TO THE FDA ON 11JAN2019, BUT THERE WAS AN ERROR IN FDA ACKNOWLEDGEMENT. RESUBMITTING ON AS PART OF A DELIVERY MESSAGE REVIEW.

Description of Event or Problem · 1

PENTAX OF AMERICA INITIATED FIELD CORRECTION 2017-001-C WHICH INCLUDED INSPECTION OF THE SEAL AROUND THE DISTAL BODY AND DISTAL CAP OF THE ED-3490TK DUODENOSCOPE PURSUANT TO PREDEFINED INSPECTION CRITERIA ((B)(4)). THE OBJECTIVE OF THE INSPECTION WAS TO VERIFY THERE WERE NO DEFECTS/DISCONTINUITIES IN THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP. THE INSPECTIONAL CRITERIA WAS DEFINED AS, "ALL SEAL SURFACES OBSERVED SHALL BE CONTINUOUS AND SMOOTH WITH NO OUTWARD SIGNS OF DISCONTINUITY, GAPS OR BUBBLES." A DEVICE WAS CONSIDERED TO FAIL THE INSPECTION IF ANY ELEMENT OF THE CRITERIA WAS NOT MET. A CUSTOMER DEVICE WAS PREVIOUSLY RETURNED TO PENTAX MEDICAL FROM A CUSTOMER ON 19/JUL/2017 AND INSPECTION OF THE UNIT WAS PERFORMED ON 25/JUL/2017 WHERE THE QUALITY CONTROL INSPECTOR FOUND THE FOLLOWING: INSERTION TUBE SEVERE COMPRESSION AT STAGE 1, FAILED DRY LEAK TEST, SEGMENT STEEL BRAID CUT, FAILED WET LEAK TEST, DISTAL CAP MISSING SILICONE, BENDING RUBBER PINHOLE, CUSTOMER COMPLAINT CONFIRMED. INSPECTION OF THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP WAS PERFORMED AND THE DEVICE FAILED THE INSPECTION CRITERIA. THE SCOPE'S REPAIRS INCLUDE THE DISTAL CASE/CAP, WHICH WAS REPLACED AND/OR RESEALED PURSUANT TO THE FIELD CORRECTION, ALONG WITH MISCELLANEOUS PARTS, AND RETURNED TO THE USER ON (B)(6) 2017. PARTS REPLACED: O-RINGS AND SEALS, AIR/WATER TUBE, DEFLECTOR OPERATING WIRE, OPERATION CHANNEL, ADJUSTING COLLAR, BENDING RUBBER, SEGMENT ATTACHING SCREW, INSERTION FLEXIBLE TUBE, SEGMENT ASSY ATTACHING SCREW, STAYCOIL COLLAR, SEGMENT STAYCOIL ASSY IMP-C/PB-FREE, RL PULLEY ASSY, UD PULLEY ASSY, DISTAL CASE/CAP, ROOT BRACE RUBBER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
721781 PENTAX VIDEO DUODENOSCOPE FDT HOYA CORPORATION PENTAX TOKYO OFFICE ED-3490TK

Patients

Seq Age Sex Outcome Treatment
1