PUMP MMT-1780KPK 670G PATHWAY BLACK MG
Report
- Report Number
- 2032227-2019-48560
- Event Type
- Malfunction
- Date Received
- August 19, 2019
- Date of Event
- August 9, 2019
- Report Date
- October 10, 2019
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZP
- UDI-DI
- 00763000090203
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
THE DEVICE WAS RECEIVED WITH A BLANK DISPLAY DUE TO MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. UNABLE TO PERFORM THE DISPLACEMENT TEST, REWIND TEST, PRIME OR SEATING TEST, BASIC OCCLUSION TEST, FORCE SENSOR TEST, AND OCCLUSION TEST OR VERIFY PUMP ERROR 37, 43, OR 130 ALARMS, OR INSULIN FLOW BLOCKED ALARMS DUE TO BLANK DISPLAY. ALSO, RECEIVED WITH MOISTURE DAMAGE ON THE MOTOR AND FORCE SENSOR.
(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP RECEIVED MULTIPLE PUMP ERROR ALARMS. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 147 MG/DL AT THE TIME OF INCIDENT. CUSTOMER STATED THAT THE INSULIN PUMP HAD INSULIN FLOW BLOCKED ALARM. CUSTOMER STATED THAT THEY REWOUND INSULIN PUMP AND THE PISTON ONLY WENT HALF WAY DOWN. CUSTOMER STATED THAT THERE WAS FLUID IN THE RESERVOIR COMPARTMENT. CUSTOMER PERFORMED SELF TEST AND IT WAS PASSED. CUSTOMER WAS UNABLE TO CLEAR THE PUMP ERROR ALARM, HOWEVER ABLE TO COMPLETE INSULIN PUMP REWIND. CUSTOMER PERFORMED DISPLACEMENT TEST AND INSULIN PUMP RECEIVED ANOTHER PUMP ERROR WHILE DISPLACEMENT TEST. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 700095 | PUMP MMT-1780KPK 670G PATHWAY BLACK MG | ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL | OZP | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-1780KPK | HG2K1KX | 00763000090203 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 22 YR |