FDA Adverse Event Malfunction Summary report: N

THERMOPHORE

MDR report key: 8904852 · Received August 19, 2019

Report

Report Number
1832415-2019-10677
Event Type
Malfunction
Date Received
August 19, 2019
Report Date
July 30, 2019
Manufacturer
BATTLE CREEK EQUIPMENT
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER STATED, "PAD WAS LAYING ON THE BED WHEN IT STARTED A FIRE." THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE CUSTOMER DID NOT CLAIM ANY INJURY. THE PRODUCT WAS APPROX. 19 YEARS OLD WHEN THE INCIDENT OCCURRED. AN INVESTIGATION WAS DONE TO LOOK INTO THE CUSTOMERS COMPLAINT. INVESTIGATOR DETERMINED THE CUSTOMER WAS LAYING ON THE PAD DURING USE. THE LAYING ON THE PAD LED TO THE PVC TUBING ON THE HARNESS TO WEAKEN AND THE STAT INSIDE TO WEAKEN. THIS IS LIKELY THE CAUSE OF THE BURN THE CUSTOMER DESCRIBED. THE ALSO CUSTOMER ADMITTED TO LAYING ON THE UNIT. THE FAILURE THE CUSTOMER HAD WAS DUE TO THE CUSTOMER MISUSING THE PRODUCT. IFU STATES, "DO NOT SIT ON, LIE ON, OR CRUSH PAD. AVOID SHARP FOLDS".

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
698624 THERMOPHORE THERMOPHORE IRT BATTLE CREEK EQUIPMENT 155 008093

Patients

Seq Age Sex Outcome Treatment
1