FDA Adverse Event Malfunction Summary report: N

BSM-1753A

MDR report key: 8903838 · Received August 16, 2019

Report

Report Number
8030229-2019-00387
Event Type
Malfunction
Date Received
August 16, 2019
Date of Event
July 25, 2019
Report Date
December 10, 2019
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
UDI-DI
04931921111871
PMA / PMN Number
K080342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

DETAILS OF COMPLAINT: ON (B)(6) 2019 CUSTOMER STATED TRANSPORT MONITOR WAS EXPERIENCING CHECK LEADS ERROR. CUSTOMER HAD TESTED DEVICE WITH NEW LEAD SETS. THE ISSUE OCCURS WHEN THE LEADS ARE MOVED. DEVICE WAS SENT TO NKA FOR REPAIRS. THE REPORTED ISSUE WAS DUPLICATED. WHEN TRANSPORT MONITOR WAS DOCKED INTO A BSM-6000 SERIES, TWO ERROR MESSAGES WERE DISPLAYED: "NIBP MODULE ERROR" AND "NIBP CONNECTOR OFF". ADDITIONALLY, NOISE ON THE ECG WAVEFORM WAS NOTED. ECG BOARD (UR-4250), PUMP ASSEMBLY (9000057903) AND SOLENOID VALVE (923119) WERE REPLACED TO RESOLVE THE ISSUE. SERVICE REQUESTED: REPAIR. SERVICE PERFORMED: REPAIR. INVESTIGATION RESULT: THE ECG BOARD (UR-4250) CONTAINED AN ECG CONNECTOR AND THE CIRCUIT BOARD. BY REPLACING THIS COMPONENT CONTAINING THE ECG CONNECTOR, IT RESOLVED THE ISSUE OF "CHECK LEAD ERROR" WHEN THE LEAD SET IS MOVED. THE PUMP ASSEMBLY (9000057903) AND SOLENOID VALVE (923119) WERE REPLACED TO RESOLVE THE NIBP ISSUE. TRENDING FOR EACH PART ARE AS FOLLOWS. ECG BOARD: 28 INCIDENTS SINCE (B)(6) 2015 WITH A PRIOR INCIDENT OCCURRED ON (B)(6) 2018. NONE OTHER HAS OCCURRED IN 2019. THERE IS CURRENTLY NO TREND FOR ECG BOARD FAILURE. PUMP ASSEMBLY: 154 INCIDENTS SINCE (B)(6) 2015. SOLENOID VALVE: 133 INCIDENTS SINCE (B)(6) 2015. THE PUMP AND SOLENOID ASSEMBLY FAILURES ARE BEING INVESTIGATED UNDER IRC-NKA300155567. THE INVESTIGATION IS CURRENTLY IN PROGRESS. DEVICE WAS PUT INTO SERVICE ON 3/30/2017. SERVICE HISTORY FOR THIS DEVICE SHOWS THIS IS AN ISOLATED ISSUE. ALTHOUGH THE ROOT CAUSE OF THE ECG BOARD/CONNECTOR FAILURE WAS NOT KNOWN, THERE IS CURRENTLY NO TREND ON THIS ISSUE. THE INVESTIGATION INTO THE NIBP ISSUE IS BEING CONDUCTED UNDER IRC-NKA300155567. INVESTIGATION CONCLUSION: ALTHOUGH THE ROOT CAUSE OF THE ECG BOARD/CONNECTOR FAILURE WAS NOT KNOWN, THERE IS CURRENTLY NO TREND ON THIS ISSUE. THE INVESTIGATION INTO THE NIBP ISSUE IS BEING CONDUCTED UNDER IRC-NKA300155567. THE FOLLOWING FIELDS ARE NOT APPLICABLE (N/A) TO THIS REPORT: A2 - A6 B2 B6 B7 D4 LOT # & EXPIRATION DATE D6 - D7 D9 D11 & C2 F10 G6 G8 H7 H9 ADDITIONAL INFORMATION: B4. DATE OF THIS REPORT F6. DATE USER FACILITY/IMPORTER BECAME AWARE OF THE EVENT F7. TYPE OF REPORT F11. DATE REPORT SENT TO FDA F13. DATE REPORT SENT TO MANUFACTURER G4. DATE RECEIVED BY MANUFACTURER G7. TYPE OF REPORT H2. IF FOLLOW-UP, WHAT TYPE? H3. DEVICE EVALUATED BY MANUFACTURER H6. EVENT PROBLEM AND EVALUATION CODES H10. ADDITIONAL MANUFACTURER NARRATIVE

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE BEDSIDE MONITOR (BSM) DISPLAYED A "CHECK LEADS" ERROR MESSAGE AND WAVE FORMS DROPPED OUT WHILE MONITORING PATIENT. NO CONSEQUENCE OR IMPACT TO THE PATIENT WAS REPORTED.

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THE BEDSIDE MONITOR (BSM) DISPLAYED A "CHECK LEADS" ERROR MESSAGE AND WAVE FORMS DROPPED OUT WHILE MONITORING PATIENT. NO CONSEQUENCE OR IMPACT TO THE PATIENT WAS REPORTED. THE DEVICE WAS RETURNED TO NIHON KOHDEN AND IS AWAITING EVALUATION. NIHON KOHDEN CONTINUES TO INVESTIGATE THE REPORTED EVENT. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE BEDSIDE MONITOR (BSM) DISPLAYED A "CHECK LEADS" ERROR MESSAGE AND WAVE FORMS DROPPED OUT WHILE MONITORING PATIENT. NO CONSEQUENCE OR IMPACT TO THE PATIENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
697052 BSM-1753A VITAL SIGNS MONITOR MHX NIHON KOHDEN CORPORATION BSM-1753A NA 04931921111871

Patients

Seq Age Sex Outcome Treatment
1