FDA Adverse Event Injury Summary report: N

INTELLIVUE MX800 PATIENT MONITOR

MDR report key: 8897310 · Received August 15, 2019

Report

Report Number
9610816-2019-00214
Event Type
Injury
Date Received
August 15, 2019
Date of Event
July 31, 2019
Report Date
July 31, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K102562
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED THAT THE INTELLIVUE MX800 PATIENT MONITOR SHOWED HIGH NON INVASIVE BLOOD PRESSURE READINGS (NIBP). FIRST READING WAS 240/96, THE SECOND READING WAS 212/193. A PATIENT HAD STROKE SYMPTOMS AND WAS ELIGIBLE FOR THE "BLOCKAGE BUSTER" MEDICATION, TPA. THERE ARE STRICT EXCLUSIONARY PARAMETERS FOR ADMINISTERING THIS MEDICATION, AND SOME OF THOSE INCLUDE BLOOD PRESSURE MEASUREMENTS. THE UPPER BLOOD PRESSURE NUMBER MUST BE UNDER 180MMHG. THE PHILLIPS MEASUREMENTS WOULD HAVE EXCLUDED THE PATIENT FROM RECEIVING THE MEDICATION. THE PATIENTS NIBP WAS THAN CHECKED MANUALLY BY NURSING STAFF, THE FIRST MANUAL READING WAS 178/172 AND THE SECOND WAS 155/75. AFTER THE MEDICATION WAS ADMINISTERED TO THE PATIENT, THE CLINICAL STAFF NOTICED AN IMMEDIATE IMPROVEMENT IN THE PATIENT. THE CUSTOMER REFUSED SERVICE AND AN EVALUATION OF THE INVOLVED DEVICE WAS NOT POSSIBLE. NO FURTHER DETAILS WERE PROVIDED BY THE CUSTOMER AND THE EXACT CAUSE FOR THE REPORTED ISSUE REMAINS UNKNOWN. THE DEVICE REMAINS AT THE CUSTOMER SITE. DUE TO THE LACK OF AVAILABLE INFORMATION, PHILIPS CANNOT RULE OUT A MALFUNCTION OF THE DEVICE. THE AVAILABLE INFORMATION FROM THIS REPORT DOES NOT SUPPORT THAT THIS FAILURE REPRESENTS A SYSTEMIC, DESIGN, OR LABELING PROBLEM. NO FURTHER INVESTIGATION IS WARRANTED AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRONEOUS NON INVASIVE BLOOD PRESSURE READINGS (NIBP) WHICH WOULD HAVE EXCLUDED THE STROKE PATIENT FROM RECEIVING "BLOCKAGE BUSTER" MEDICATION. PATIENT HAD A CARDIAC ARREST AND WAS TREATED WITH MULTIPLE LIFE SUSTAINING MEDICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
690559 INTELLIVUE MX800 PATIENT MONITOR INTELLIVUE MX800 PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS 865240 (MX800)

Patients

Seq Age Sex Outcome Treatment
1 74 YR Required Intervention