FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8889975 · Received August 13, 2019

Report

Report Number
3013756811-2019-47557
Event Type
Malfunction
Date Received
August 13, 2019
Date of Event
July 21, 2019
Report Date
August 13, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET. SUBSEQUENTLY, THE PUMP BATTERY FULLY DEPLETED AND THE PUMP SHUT OFF. THE PUMP WAS ABLE TO BE SUCCESSFULLY CHARGED AFTER BEING POWERED BACK ON. THE CUSTOMER¿S BLOOD GLUCOSE WAS BETWEEN 200-212 (MG/DL).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
682938 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 19 YR