FDA Adverse Event Malfunction Summary report: N

HEART START MRX

MDR report key: 888708 · Received September 21, 2006

Report

Report Number
1218950-2006-00314
Event Type
Malfunction
Date Received
September 21, 2006
Report Date
August 23, 2006
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

WE COULD NOT DUPLICATE THE CUSTOMER'S REPORTED ENERGY SELECTION PROBLEM. THE CUSTOMER'S REPORTED SYMPTOMS ARE CONSISTENT WITH AN ENERGY SELECTION DEVICE MALFUNCTION. THE TESTING AT PHILIPS OF THE RETURNED UNIT IS CONSISTENT WITH THE ISSUE RESOLVING ITSELF DURING SHIPPING. AFTER PASSING ALL NEEDED TESTS, THE UNIT WAS RETURNED TO THE CUSTOMER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT HAD A PROBLEM WITH THE ENERGY SELECT SWITCH. THE UNIT WAS SELECTING AN ENERGY DIFFERENT FROM THE ONE INTENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START MRX DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3535A NA

Patients

Seq Age Sex Outcome Treatment
1 NA