FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8885586 · Received August 12, 2019

Report

Report Number
3013756811-2019-48891
Event Type
Malfunction
Date Received
August 12, 2019
Date of Event
July 22, 2019
Report Date
August 12, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY WAS UNABLE TO CHARGE DESPITE USING MULTIPLE USB CABLES, WALL ADAPTERS AND POWER SOURCES. THE CUSTOMER'S BLOOD GLUCOSE WAS 100-113 MG/DL. REPORTEDLY, THE CUSTOMER CONTINUED TO USE THE PUMP AND HAD MANUAL INJECTIONS AS ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
678612 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 28 YR