FDA Adverse Event Malfunction Summary report: N

SURESCAN

MDR report key: 8876343 · Received August 8, 2019

Report

Report Number
3004209178-2019-15200
Event Type
Malfunction
Date Received
August 8, 2019
Date of Event
July 11, 2019
Report Date
August 8, 2019
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
UDI-DI
00643169109483
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID: 37761, SERIAL#: (B)(4), PRODUCT TYPE: RECHARGER. OTHER RELEVANT DEVICE(S) ARE: PRODUCT ID: 37761, SERIAL/LOT #: (B)(4). (B)(4). ANALYSIS FOR THE DESKTOP CHARGER ((B)(4)) REVEALED THAT THEIR CONNECTOR PINS WERE BROKEN. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A CONSUMER ABOUT AN IMPLANTABLE NEUROSTIMULATOR (INS) IMPLANTED FOR SPINAL PAIN. IT WAS REPORTED THAT THE PATIENT'S RECHARGER WAS NOT CHARGING, THE METAL PIECE BROKE OFF AND WAS STUCK IN THE RECHARGER. THE STATED HE CALLED ON THURSDAY AND RECEIVED A BELT WHICH WAS INCORRECT AND PATIENT WAS IN PAIN BECAUSE SHE NEEDED TO CHARGE HER IMPLANT. THEY STATED THIS WAS NOT THE FIRST THE METAL PIECE BROKE AND WOULD LIKE TO KNOW IF THEY COULD GET OR BUY AN EXTRA DESKTOP CHARGER CORD. THEY REVIEWED THEY CANNOT SENT OUT TWO DTCS AND CANNOT SELL JUST DTC CORD. NO OUT OF BOX FAILURE WAS REPORTED. NO FURTHER ALLEGATIONS/COMPLICATIONS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
668747 SURESCAN STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 97714 00643169109483

Patients

Seq Age Sex Outcome Treatment
1 72 YR