COBAS INTEGRA 400 PLUS
Report
- Report Number
- 1823260-2019-02873
- Event Type
- Malfunction
- Date Received
- August 7, 2019
- Date of Event
- July 18, 2019
- Report Date
- September 23, 2019
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K951595
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
BASED ON THE DATA PROVIDED, A HARDWARE ISSUE COULD NOT BE CONFIRMED. THE CUSTOMER RETURNED A SAMPLE FOR INVESTIGATION. THE INVESTIGATION COULD NOT CONFIRM THE CUSTOMER¿S COMPLAINT. BASED ON THE INVESTIGATION, THE ISSUE IS CONSISTENT WITH A PATIENT SAMPLE ISSUE. DUE TO LIMITED DATA, A ROOT CAUSE COULD NOT BE DETERMINED.
A GENERAL REAGENT PROBLEM WAS RULED OUT BECAUSE CALIBRATION AND QUALITY CONTROL WERE ACCEPTABLE. THE INVESTIGATION IS ONGOING. THIS EVENT OCCURRED IN (B)(6).
THE INITIAL REPORTER RECEIVED QUESTIONABLE IRON2 IRON GEN.2 RESULTS FOR ONE PATIENT FROM THE COBAS INTEGRA 400 PLUS ANALYZER. THE SAMPLE WAS TESTED TWICE WITH INITIAL RESULTS OF 0 UG/DL. ON (B)(6) 2019, THE SAMPLE WAS REPEATED AND THE RESULT WAS 1 UG/DL. THE SAMPLE WAS SENT TO ANOTHER LABORATORY AND THE RESULT WAS 23.55 UG/DL. NO QUESTIONABLE RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE REAGENT LOT NUMBER WAS 38707901 WITH AN EXPIRATION DATE OF 31-JAN-2020.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 664407 | COBAS INTEGRA 400 PLUS | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS | I400+ | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 62 YR |