FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 8868934 · Received August 7, 2019

Report

Report Number
1823260-2019-02873
Event Type
Malfunction
Date Received
August 7, 2019
Date of Event
July 18, 2019
Report Date
September 23, 2019
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

BASED ON THE DATA PROVIDED, A HARDWARE ISSUE COULD NOT BE CONFIRMED. THE CUSTOMER RETURNED A SAMPLE FOR INVESTIGATION. THE INVESTIGATION COULD NOT CONFIRM THE CUSTOMER¿S COMPLAINT. BASED ON THE INVESTIGATION, THE ISSUE IS CONSISTENT WITH A PATIENT SAMPLE ISSUE. DUE TO LIMITED DATA, A ROOT CAUSE COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

A GENERAL REAGENT PROBLEM WAS RULED OUT BECAUSE CALIBRATION AND QUALITY CONTROL WERE ACCEPTABLE. THE INVESTIGATION IS ONGOING. THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE INITIAL REPORTER RECEIVED QUESTIONABLE IRON2 IRON GEN.2 RESULTS FOR ONE PATIENT FROM THE COBAS INTEGRA 400 PLUS ANALYZER. THE SAMPLE WAS TESTED TWICE WITH INITIAL RESULTS OF 0 UG/DL. ON (B)(6) 2019, THE SAMPLE WAS REPEATED AND THE RESULT WAS 1 UG/DL. THE SAMPLE WAS SENT TO ANOTHER LABORATORY AND THE RESULT WAS 23.55 UG/DL. NO QUESTIONABLE RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE REAGENT LOT NUMBER WAS 38707901 WITH AN EXPIRATION DATE OF 31-JAN-2020.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
664407 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS I400+ NA

Patients

Seq Age Sex Outcome Treatment
1 62 YR