FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8860118 · Received August 5, 2019

Report

Report Number
3013756811-2019-47285
Event Type
Malfunction
Date Received
August 5, 2019
Date of Event
June 22, 2019
Report Date
August 5, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE BASAL IQ USER GUIDE STATES ¿HUMALOG® OR NOVOLOG® . ONLY HUMALOG® AND NOVOLOG® HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE SYSTEM. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE VERY HIGH OR A VERY LOW BLOOD GLUCOSE.¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT MINIMUM FILL NOTIFICATIONS OCCURRED AFTER FILLING A CARTRIDGE WITH 150-225 UNITS OF INSULIN. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 271 MG/DL. REPORTEDLY, CUSTOMER WAS USING OFF LABEL INSULIN IN THE CARTRIDGES. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER ON LABELED INSULIN USE. REPORTEDLY, THE CUSTOMER LOADED A NEW CARTRIDGE AND RESUMED INSULIN DELIVERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
654517 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 M199322 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 62 YR