FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP MMT-1711K

MDR report key: 8845160 · Received July 31, 2019

Report

Report Number
2032227-2019-38938
Event Type
Malfunction
Date Received
July 31, 2019
Date of Event
July 22, 2019
Report Date
October 3, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00763000068998
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

DEVICE PASSED SELF TEST AND DISPLACEMENT TEST. DEVICE RECEIVED WITH THE AUDIO ALERT FUNCTIONING PROPERLY. NO AUDIO ALERT ANOMALY NOTED. PUMP ERROR 63 ALARM CONFIRMED IN THE INSULIN PUMP HISTORY DUE TO BROKEN PIN 6 TRACE (SDA) ON KEYPAD ASSEMBLY.

Description of Event or Problem · 1

IT WAS REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD AN AUDIO ANOMALY. THE DEVICE WAS NOT MAKING ANY SOUND WHEN ALARMING. THE DEVICE ALARMED HARDWARE LOW LEVEL FAILURE DURING SELF-TEST. THE CUSTOMER¿S BLOOD GLUCOSE DURING THE INCIDENT WAS 14.4 MMOL/L. THE DEVICE WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
642720 640G INSULIN PUMP MMT-1711K PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711K HG2CSM7 00763000068998

Patients

Seq Age Sex Outcome Treatment
1