CONSTELLATION VISION SYSTEM
Report
- Report Number
- 2028159-2019-01391
- Event Type
- Malfunction
- Date Received
- July 29, 2019
- Date of Event
- July 11, 2019
- Report Date
- January 14, 2020
- Manufacturer
- ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K101285
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- PHYSICIAN
Narratives
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
THE LOT COMPLAINT HISTORY WAS REVIEWED, THIS IS THE FIFTH COMPLAINT FOR THE FINISH GOODS LOT; HOWEVER, THE FIRST FOR THIS ISSUE FOR THIS LOT. THE DEVICE HISTORY RECORD SHOWS THE PRODUCT WAS RELEASED PER SPECIFICATIONS. A SAMPLE WAS EXPECTED FOR THIS INVESTIGATION BUT HAS NOT YET BEEN RECEIVED. IF A SAMPLE IS RETURNED AT A LATER DATE, THE INVESTIGATION WILL BE REOPENED AND THE SAMPLE EVALUATED. THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE ESTABLISHED AS A SAMPLE HAS NOT BEEN RECEIVED TO DATE AND THE CONDITION OF THE PRODUCT COULD NOT BE VERIFIED. WITHOUT ANALYSIS OF THE SAMPLE, IT IS NOT POSSIBLE TO ISOLATE THE ROOT CAUSE. AS THE ROOT CAUSE IS UNKNOWN, THE RELATIONSHIP, IF ANY, OF THE DEVICE TO THE REPORTED INCIDENT CANNOT BE DETERMINED. THE ROOT CAUSE FOR THIS COMPLAINT IS NOT KNOWN, THEREFORE, SPECIFIC ACTION WITH REGARDS TO THIS COMPLAINT CANNOT BE TAKEN. QUALITY ASSURANCE HAS REVIEWED THIS COMPLAINT AND WILL CONTINUE TO MONITOR DATA FOR EVIDENCE OF ADVERSE TRENDING AND TAKE FURTHER ACTION, AS APPROPRIATE. CONSUMABLES MANUFACTURING MANAGEMENT HAS BEEN MADE AWARE OF THIS COMPLAINT THROUGH THE CONSUMER AFFAIRS REVIEW MEETING. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
A CUSTOMER REPORTED A SYSTEM MESSAGE CODE OCCURRED THE PROCEDURE. THE SYSTEM WAS RECOVERED AND PROCEDURE COMPLETED WITH NO PATIENT HARM. AFTER THE PROCEDURE, THE CASSETTE WAS REMOVED AND DETERMINED THAT BALANCED SALT SOLUTION HAD LEAKED FROM THE DRAIN PUMP¿S LOCATION. TECHNICAL SERVICES CHECKED THE FLUIDIC MODULE AND THAT THERE WAS NO PROBLEM WITH THE DRAIN PUMP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 633634 | CONSTELLATION VISION SYSTEM | UNIT, PHACOFRAGMENTATION | HQC | ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER | LXT | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | CONSTELLATION SURGICAL PROCEDURE PAK |