FDA Adverse Event Malfunction Summary report: N

TECHLITE PEN NEEDLES

MDR report key: 8827291 · Received July 25, 2019

Report

Report Number
1832816-2019-00013
Event Type
Malfunction
Date Received
July 25, 2019
Date of Event
July 2, 2019
Report Date
July 2, 2019
Manufacturer
HTL-STREFA S.A.
Product Code
FMI
UDI-DI
00015482234324
PMA / PMN Number
K143437
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT INVOLVED IN THE INCIDENT WAS RETURNED TO ARKRAY USA AND FORWARDED TO THE MANUFACTURER FOR EVALUATION. DHRS WERE REVIEWED AND NO RECORDS CONFIRMING THE DEFECT WERE OBSERVED. ARCHIVAL SAMPLES MEET REQUIREMENTS OF SPECIFICATION. ADDITIONALLY, 10 RANDOMLY SELECTED PEN NEEDLES FROM ARCHIVAL SAMPLES WERE ASSEMBLED ON PEN INJECTOR. WITH EVERY ATTEMPT, DROPLETS ON THE CANNULA WERE OBSERVED AND INJECTION OF APPLIED DOSAGE CAN BE SEEN WHICH CONFIRMS THE CORRECTNESS OF THE PEN NEEDLE ASSEMBLY ON THE PEN AND THE PATENCY OF THE NEEDLES. FLUID FLOW WAS OBTAINED IN ALL TESTED PEN NEEDLES. RETURNED SAMPLES MEET REQUIREMENTS OF SPECIFICATION. ADDITIONALLY, RETURNED PEN NEEDLES WERE ASSEMBLED ON PEN INJECTOR. WITH EVERY ATTEMPT, DROPLETS ON THE CANNULA WERE OBSERVED AND INJECTION OF APPLIED DOSAGE CAN BE SEEN WHICH CONFIRMS THE CORRECTNESS OF THE PEN NEEDLE ASSEMBLY ON THE PEN AND THE PATENCY OF THE NEEDLES. FLUID FLOW WAS OBTAINED IN ALL TESTED PEN NEEDLES. THE DEFECT IS NOT CONFIRMED. ROOT CAUSE ANALYSIS WAS NOT CONDUCTED. NO CAPA INITIATED. NO FURTHER ACTION. COMPLAINT CLOSED.

Description of Event or Problem · 1

CUSTOMER IS USING TECHLITE PEN NEEDLES. LOT Y58J3 - 32 GUAGE X 4 MM - 100CT. PART 234132. HE IS USING A "BASAGLAR" PEN THAT HE STATES IS MADE BY LILY KWIKPEN. HE STATES THE INJECTION IS NOT "SMOOTH" AND INSULIN LEAKS FROM THE SIDE. HE DOES NOT BELIEVE THAT THE TECHLITE PEN NEEDLES ARE COMPATIBLE WITH THIS PEN, BUT OUR ADVERTISING STATES IT SHOULD BE. INFORMED CUSTOMER WE CAN REPLACE HIS PEN NEEDLES AND CAN TRY THEM WITH HIS KWIK PEN. INFORMED PRODUCT WILL ARRIVE IN 3 TO 5 BUSINESS DAYS. GAVE INSTRUCTIONS TO SEND PRODUCT BACK WITH RETURN LABEL. PLEASE REPLACE PEN NEEDLES AND SEND RL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
619864 TECHLITE PEN NEEDLES NEEDLE, HYPODERMIC, SINGLE LUMEN FMI HTL-STREFA S.A. 234132 Y58J3 00015482234324

Patients

Seq Age Sex Outcome Treatment
1