FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP MMT-751LNAL

MDR report key: 8825320 · Received July 25, 2019

Report

Report Number
2032227-2019-35805
Event Type
Malfunction
Date Received
July 25, 2019
Date of Event
May 28, 2019
Report Date
July 25, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169933200
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE RECEIVED WITH BLANK DISPLAY DUE TO CORRODED BATTERY TUBE SPRING CONTACT AND CORRODED BATTERY TUBE. UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO BLANK DISPLAY. DEVICE RECEIVED WITH BROKEN BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THEIR INSULIN PUMP WAS DAMAGED. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS UNKNOWN. THE CUSTOMER STATED THAT THE RESERVOIR LIP RING WAS NOT DAMAGED. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP NEEDED TO BE REPLACED AND WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACKUP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
619067 530G INSULIN PUMP MMT-751LNAL ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751LNAL A5751LNALJ 00643169933200

Patients

Seq Age Sex Outcome Treatment
1 62 YR