FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP MMT-751NAS

MDR report key: 8825275 · Received July 25, 2019

Report

Report Number
2032227-2019-35781
Event Type
Malfunction
Date Received
July 25, 2019
Date of Event
July 16, 2019
Report Date
February 20, 2020
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169503717
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO FLATTENED DOME SWITCH ON DOWN ARROW BUTTON. CONNECTOR WAS INSPECTED AND LOCKED ON LCD BOARD. NO BUTTON ERROR ALARM DURING TESTING. INSULIN PUMP PASSED DISPLACEMENT TEST AND SELF TEST.

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD BUTTON ERROR. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 160 MG/DL. THE CUSTOMER STATED THAT THE TIME WAS ADVANCING. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO BACKUP PLAN. THE DEVICE WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
618905 530G INSULIN PUMP MMT-751NAS ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS A4751NASJ 00643169503717

Patients

Seq Age Sex Outcome Treatment
1 56 YR