FDA Adverse Event Malfunction Summary report: N

CARELINK PROGRAMMER

MDR report key: 8821550 · Received July 24, 2019

Report

Report Number
2182208-2019-01336
Event Type
Malfunction
Date Received
July 24, 2019
Date of Event
July 22, 2019
Report Date
September 20, 2019
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ANALYSIS: THE COMPLAINT WAS CONFIRMED IN THE SOFTWARE LOG, BUT OVERHEATING WAS UNABLE TO BE REPRODUCED. THE ISSUE WAS ATTRIBUTED TO THE MOTHER BOARD BEING OUT-OF-SPECIFICATION. A PRINTER SPEED KEY FAILED TESTING. ALL FOUND DEFECTIVE PARTS WERE REPLACED AND ALL OTHER IDENTIFIED ISSUES WERE RESOLVED. THE HARD DRIVE WAS RECONFIGURED, THE SOFTWARE WAS RELOADED AND UPDATED, AND THE DEVICE PASSED ALL FINAL FUNCTIONAL AND SYSTEMS TESTS. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

19-AUG-2019 IT WAS FURTHER REPORTED THAT THE PROGRAMMER DISPLAYED A "SERIOUS PROGRAMMER PROBLEM" ERROR MESSAGE. THE PROGRAMMER WAS RETURNED FOR SERVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER DISPLAYED AN OVERHEATING MESSAGE, AND A GAVE A PROMPT TO RESTART. THE PROGRAMMER WAS THEN RESTARTED, AND THERE WERE NO ISSUES OR OVERHEATING VISIBLE. THE PROGRAMMER WAS OPERATING AS EXPECTED, AND REMAINS IN USE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
616018 CARELINK PROGRAMMER PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1