FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 8817802 · Received July 23, 2019

Report

Report Number
1218950-2019-05404
Event Type
Malfunction
Date Received
July 23, 2019
Report Date
July 1, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT THE DEVICE REBOOTS WHEN THE CHARGE BUTTON IS PRESSED. THERE WAS NO PATIENT INVOLVEMENT. THE BATTERY PCA WAS RETURNED TO THE FAILURE ANALYSIS (FA) LAB FOR EVALUATION. THE BATTERY PCA WAS VISUALLY INSPECTED FOR ANY MECHANICAL DAMAGE AND/OR CONTAMINATION, AND NO ANOMALIES WERE FOUND. ALL SPRING-LOADED POGO-PINS (ON CONNECTOR J1 AND J2) AND SINGLE POWER CONTACT PINS (ON CONNECTOR J3 THROUGH J7) WERE FOUND TO BE IN NORMAL SHAPE AND CONDITION. REPORTED PROBLEM WAS NOT VERIFIED DURING VISUAL INSPECTION ¿ NO FAULT FOUND - NFF.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT THE DEVICE REBOOTS WHEN THE CHARGE BUTTON IS PRESSED. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
609400 HEARTSTART MRX DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3535A

Patients

Seq Age Sex Outcome Treatment
1