FDA Adverse Event Malfunction Summary report: N

MAGIC MOBILITY

MDR report key: 8816557 · Received July 23, 2019

Report

Report Number
3002905561-2019-00001
Event Type
Malfunction
Date Received
July 23, 2019
Date of Event
April 26, 2019
Report Date
July 23, 2019
Manufacturer
MAGIC MOBILITY
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING OUR INVESTIGATION OF THE FRONTIER S/N (B)(4) IT WAS DETERMINED THAT THE LOOSE WHEEL BOLTS WAS DUE TO HUMAN ERROR DURING THE ASSEMBLY PROCESS. TO THIS DATE (6/21/19), THIS IS THE ONLY REPORTED OCCURENCE OF THIS KIND. THE QUALITY INSPECTION PROCESS HAS BEEN REVISED (EFFECTIVE 5/24/19) TO INSPECT EVERY WHEEL ASSEMBLY PRIOR TO SHIPPING.

Description of Event or Problem · 1

THE DEALER FITTED THE CLIENT FOR THE POWER WHEELCHAIR. WHEN CLIENT THEN STARTED TO DRIVE A SHORT DISTANCE IN THEIR HOME ON A TILED SURFACE, IT WAS DISCOVERED THAT THE WHEEL HAD A WOBBLE; THE CLIENT WAS TRANSFERRED OUT OF THE CHAIR. A NUT WAS FOUND ON THE GROUND AND THE DEALER BEGAN AN INVESTIGATION. IT WAS DISCOVERED THAT THE BOLTS IN THE LEFT WHEEL WERE NOT TIGHTENED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
610052 MAGIC MOBILITY FRONTIER ITI MAGIC MOBILITY FRONTIER

Patients

Seq Age Sex Outcome Treatment
1