FDA Adverse Event Other Summary report: N

LIBERTY BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 881436 · Received July 16, 2007

Report

Report Number
3004637226-2007-00004
Event Type
Other
Date Received
July 16, 2007
Date of Event
June 14, 2007
Report Date
July 13, 2007
Manufacturer
AGAMATRIX, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AGAMATRIX CONTACTED DISTRIBUTOR ON 27 JUN 2007. NO CONTACT HAD BEEN MADE TO CUSTOMER FROM DISTRIBUTOR. DISTRIBUTOR HAD NO RECORD OF RECEIVING LETTERS FROM CUSTOMER. CUSTOMER HAD BEEN SENDING LETTERS TO BANK LOCK BOX AND NOT CUSTOMER SERVICE.

Description of Event or Problem · 1

CUSTOMER WAS GETTING FLUCTUATING READINGS WITHIN MINS FROM EACH ONE. SENT TWO LETTERS TO DISTRIBUTOR BUT REC'D NO REPLY. A SECOND METER WAS SENT TO CUSTOMER THROUGH A SALES CALL. CUSTOMER WAS USING NEW METER FOR ABOUT ONE MONTH AND STARTED GETTING FLUCTUATED READINGS AGAIN. CUSTOMER SENT LETTER TO MFR WITH COPIES TO FDA AND DISTRIBUTOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LIBERTY BLOOD GLUCOSE MONITORING SYSTEM BGMS NBW AGAMATRIX, INC. 8000-0067

Patients

Seq Age Sex Outcome Treatment
1