FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8806910 · Received July 19, 2019

Report

Report Number
3013756811-2019-41588
Event Type
Malfunction
Date Received
July 19, 2019
Date of Event
June 26, 2019
Report Date
July 19, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WAS A CLEAR PLASTIC MATERIAL AT THE FILL SEPTUM PORT WITH MULTIPLE CARTRIDGES. THE CUSTOMER WAS UNABLE TO INSERT THE NEEDLE INTO THE FILL PORT OF THE CARTRIDGE. A NEW CARTRIDGE WAS SUCCESSFULLY LOADED, AND CUSTOMER RESUMED INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 242 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600854 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 69 YR INFUSION SET: AUTOSOFT XCINSULIN: NOVOLOG/NOVORAP