530G INSULIN PUMP MMT-751NAH
Report
- Report Number
- 2032227-2019-32517
- Event Type
- Malfunction
- Date Received
- July 19, 2019
- Date of Event
- June 7, 2019
- Report Date
- August 20, 2019
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- UDI-DI
- 00643169503687
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
INSULIN PUMP PASSED THE OPERATING CURRENTS, SELF TEST AND DISPLACEMENT TEST. NO UNEXPECTED BATTERY POWER LOSS ANOMALY NOTED DURING TEST. INSULIN PUMP RECEIVED WITH CRACKED BATTERY TUBE THREADS. (B)(4).
THE CUSTOMER REPORTED VIA PHONE CALL THAT INSULIN PUMP DID NOT RECEIVE A LOW BATTERY ALERT PRIOR TO THE REPLACE BATTERY ALERT OR REPLACE BATTERY NOW ALARM. BLOOD GLUCOSE WAS UNKNOWN. TROUBLESHOOTING WAS PERFORMED. CUSTOMER ALSO REPORTED THAT BATTERY COMPARTMENT WAS CRACKED. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP NEEDED TO BE REPLACED AND WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACKUP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 600811 | 530G INSULIN PUMP MMT-751NAH | ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAH | A4751NAHJ | 00643169503687 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 55 YR |