FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 8805137 · Received July 18, 2019

Report

Report Number
3013756811-2019-41872
Event Type
Malfunction
Date Received
July 18, 2019
Date of Event
June 18, 2019
Report Date
July 18, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
852162004439
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 221-326 MG/DL. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, A NEW CARTRIDGE WAS LOADED AND THE PUMP PERFORMED AS INTENDED. REPORTEDLY, THE PUMP SUPPLIES WERE CHANGED TO ADDRESS THE ISSUE AND INSULIN DELIVERY WAS RESUMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
598852 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003 852162004439

Patients

Seq Age Sex Outcome Treatment
1 23 YR