FDA Adverse Event Malfunction Summary report: N

ARCHITECT C16000 SYSTEM

MDR report key: 8789870 · Received July 15, 2019

Report

Report Number
1628664-2019-00498
Event Type
Malfunction
Date Received
July 15, 2019
Report Date
August 1, 2019
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
UDI-DI
00380740005924
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER OBSERVED THE CUVETTE WASH PUMP BELLOWS WERE LEAKING. THE CUSTOMER REPLACED THE BELLOWS (BELLOWS ONLY (ROHS) PN 2-89054-02) AND THE ISSUE WAS RESOLVED. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF THE ARCHITECT, SERIAL NUMBER (SN) (B)(6) SERVICE HISTORY DID NOT REVEAL ANY OTHER REPORTS OF DISCREPANT OR INCONSISTENT RESULTS HAVE BEEN RECEIVED SINCE THE BELLOWS WERE REPLACED. A REVIEW OF HISTORICAL DATA FOR THE BELLOWS FOUND NO TRENDS OR SYSTEMIC ISSUES. A REVIEW OF THE MONTHLY PRODUCT MONITORING REVIEW FOR C16000 SYSTEMS FOUND NO SYSTEMIC ISSUES OR TRENDS FOR ERRATIC/DISCREPANT RESULTS. THE ARCHITECT SYSTEM OPERATIONS MANUAL AND C16000 SYSTEM SERVICE AND SUPPORT MANUAL PROVIDE ADEQUATE LABELING REGARDING PATIENT RESULT FLAGGING, LIMITATIONS OF RESULT INTERPRETATION, MAINTENANCE, COMPONENT REPLACEMENT, ERROR CODES, AND TROUBLESHOOTING THE REPORTED ISSUE. BASED ON THE INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR EITHER THE ARCHITECT, SN (B)(6), OR THE BELLOWS, BELLOWS ONLY (ROHS) PART NUMBER 2-89054-02.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. THERE IS NO FURTHER PATIENT INFORMATION PROVIDED DUE TO PRIVACY ISSUES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED FALSELY ELEVATED MAGNESIUM (MG) RESULTS ON ONE PATIENT GENERATED ON THE ARCHITECT ANALYZER. THE RESULTS PROVIDED WERE: SID(B)(6) MG = 2.90MMOL/L / REPEATED = 0.81 / 0.82 / 0.82 / 0.80MMOL/L (NORMAL RANGE 0.66-1.07MMOL/L). THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
583049 ARCHITECT C16000 SYSTEM AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING INC 00380740005924

Patients

Seq Age Sex Outcome Treatment
1 CLIN CHEM MAGNESIUM, LIST # 03P68-21| CLIN CHEM MAGNESIUM, LIST # 03P68-21,| LOT # 69367UN19| LOT# 69367UN19| CLIN CHEM MAGNESIUM, LIST # 03P68-21,| LOT # 69367UN19