640G INSULIN PUMP MMT-1711W
Report
- Report Number
- 2032227-2019-28996
- Event Type
- Malfunction
- Date Received
- July 12, 2019
- Date of Event
- February 6, 2019
- Report Date
- July 12, 2019
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- OTHER
Narratives
UNIT PASSED DISPLACEMENT, AND SELF TESTS; IT FAILED ACTIVE CURRENT MEASUREMENT, AND SLEEP CURRENT MEASUREMENT TESTS. AFTER FURTHER REVIEW THERE ARE TRACES OF PREVIOUS MOISTURE PRESENCE ON PCBA1 ON THE BACK OF THE LCD DISPLAY. IN ADDITION TO THIS, THERE ARE SLIGHT TRACES OF CORROSION ALONG THE TOP OF THE BATTERY COMPARTMENT. DID NOT NOTE ANY CRACKS IN THE CASE. FURTHERMORE, THE RETAINER RING IS SOLIDLY INTACT WITH THE RESERVOIR TUBE LIP. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640 G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.
IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP RECEIVED REPLACE BATTERY NOW ALERT. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 9 MMOL/L AT THE TIME OF THE INCIDENT. THE CUSTOMER WAS ASSISTED IN TROUBLESHOOTING. THE CUSTOMER DID RECEIVE LOW BATTERY ALERT BEFORE REPLACE BATTERY NOW ALERT. THE CUSTOMER ALSO STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE ALERT. THEY ALSO REPORTED THAT THE BATTERY WAS NOT PREVIOUSLY USED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 577177 | 640G INSULIN PUMP MMT-1711W | PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-1711W | HG1784V |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |