FDA Adverse Event Malfunction Summary report: N

PACKAGE,450P,PP01,EN,450-BAC-US-10

MDR report key: 8780092 · Received July 11, 2019

Report

Report Number
3004123209-2019-00253
Event Type
Malfunction
Date Received
July 11, 2019
Date of Event
July 1, 2019
Report Date
September 30, 2019
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
UDI-DI
M727SAM450P
PMA / PMN Number
P160008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).

Additional Manufacturer Narrative · 0

THE DEVICE HISTORY RECORDS FOR THE SAM 450P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED. THE SAM 450P PASSED ¿OUT QAT FROM HEARTSINE TECHNOLOGIES ON THE 15TH FEBRUARY 2019. UPON RECEIPT THE DEVICE WAS FAILING SELF- TESTS DUE TO A SPEECH CHIP LABEL MISMATCH ERROR. A FRACTURED SOLDER JOINT ON THE KEY3_BUTT ON LINE OF THE J12 CONNECTOR HAD RESULTED IN THE TRACK REMAINING OPEN CIRCUIT, LEADING TO THE FAILED SELF-TESTS. THE USER WOULD HAVE BEEN ALERTED WITH A ¿WARNING, DEVICE SERVICE REQUIRED¿ PROMPT ALONGSIDE A FLASHING RED STATUS LED AND FAILURE CHIRP, AS PER THE REPORTED FAULT. THE FAULT COULD NOT BE REPLICATED AFTER THE SOLDER JOINT WAS REFLOWED. THIS CONFIRMED THE FAILURE HAD BEEN DUE TO THE FRACTURED SOLDER JOINT. INFORMATION FROM HEARTSINE RECORDS AND THE DEVICE MEMORY INDICATE THE DEVICE HAD PERFORMED TO SPECIFICATION DURING OUT QAT ON THE 15TH FEBRUARY 2019 BUT FAILED ON INSTALLATION ON THE 7TH JULY 2019. THIS WOULD INDICATE THE SOLDER JOINT HAD BECOME FRACTURED BETWEEN THESE DATES. IT IS THE POLICY OF HEARTSINE NOT TO REFURBISH DEVICES WHICH HAVE BEEN RETURNED FROM THE FIELD, AFTER INVESTIGATION, THEREFORE THIS DEVICE SHALL BE SCRAPPED AND REPLACED WITH A NEW SAM 450P.

Description of Event or Problem · 0

DEVICE BEEPING RED STATUS INDICATOR. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Description of Event or Problem · 0

DEVICE BEEPING RED STATUS INDICATOR. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
575599 PACKAGE,450P,PP01,EN,450-BAC-US-10 AUTOMATED EXTERNAL DEFIBRILLATOR MKJ HEARTSINE TECHNOLOGIES LTD M727SAM450P

Patients

Seq Age Sex Outcome Treatment
1