FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 8776161 · Received July 10, 2019

Report

Report Number
2955842-2019-10520
Event Type
Malfunction
Date Received
July 10, 2019
Date of Event
July 1, 2019
Report Date
July 1, 2019
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K131861
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

4307 - INTUITIVE SURGICAL INC. (ISI) HAS RECEIVED THE PERSONALITY MODULE SURGEON CONSOLE (PMSC) FOR FAILURE ANALYSIS INVESTIGATION. THE PMSC WAS INSTALLED ON THE TEST SYSTEM AND FAILED WITH ERROR 48200 ON STARTUP. SPECIFICALLY, THE LEAF ID COMPONENT ON THE PMSC HAD FAILED.

Additional Manufacturer Narrative · 1

INTUITIVE SURGICAL INC. (ISI) HAS NOT RECEIVED THE PERSONALITY MODULE SURGEON CONSOLE (PMSC) FOR FAILURE ANALYSIS INVESTIGATION. THEREFORE, THE ROOT CAUSE OF THE CUSTOMER REPORTED FAILURE CANNOT BE DETERMINED. A FOLLOW-UP MDR WILL BE SUBMITTED TO THE FDA ONCE THE FAILURE ANALYSIS INVESTIGATION HAS BEEN COMPLETED AND/OR IF ADDITIONAL INFORMATION IS RECEIVED. THE COMPLAINT IS BEING REPORTED DUE TO A DA VINCI SYSTEM MALFUNCTION RENDING THE DA VINCI SYSTEM UNAVAILABLE FOR USE AFTER THE START OF A SURGICAL PROCEDURE. ALTHOUGH NO PATIENT HARM OCCURRED, IF THE REPORTED MALFUNCTIONED WERE TO RECUR IT COULD CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED THYMECTOMY SURGICAL PROCEDURE, THERE WAS NO IMAGE IN THE RIGHT EYE IN THE SURGEON SIDE CONSOLE (SSC). THERE WAS A 48200 ERROR. THE TECHNICAL SUPPORT ENGINEER (TSE) HAD THE CUSTOMER PERFORM A HARD POWER CYCLE OF THE SSC. THE IMAGE WAS NOT RESTORED AND THE ERROR RETURNED. THE CUSTOMER REPOSITIONED THE HIGH RESOLUTION STEREO VIEWER (HRSV) WITH NO CHANGE. THE CUSTOMER ALSO DISCONNECTED VIDEO OUTPUTS FROM THE PERSONALITY MODULE SURGEON CONSOLE (PMSC) WITH NO RESOLVE. THE PROCEDURE WAS CONVERTED TO ANOTHER DV WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE CUSTOMER TO CONFIRM THAT THE SYSTEM WAS POWERED ON PRIOR TO STARTING THE PROCEDURE AND THERE WERE NO ISSUES NOTED DURING SETUP. THE CUSTOMER BROUGHT IN ANOTHER SSC AND THE CASE WAS COMPLETED WITH NO FURTHER ISSUES. THERE WAS NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
572047 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-05

Patients

Seq Age Sex Outcome Treatment
1 DA VINCI INSTRUMENTS AND ACCESSORIES| DA VINCI INSTRUMENTS AND ACCESSORIES