FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8773565 · Received July 9, 2019

Report

Report Number
3013756811-2019-39499
Event Type
Malfunction
Date Received
July 9, 2019
Date of Event
June 14, 2019
Report Date
July 9, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT INACCURATE FILL ESTIMATES WERE RECEIVED. CUSTOMER ALLEGED DUE TO THE INACCURATE READINGS, BLOOD GLUCOSE (BG) WAS ELEVATED (141-400 MG/DL). CORRECTION BOLUSES WERE DELIVERED TO ADDRESS BG. CUSTOMER DECLINED TANDEM TECHNICAL SUPPORT'S OFFER TO PERFORM A PUMP SYSTEM CHECK. CUSTOMER CONTINUED TO USE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
565903 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 58 YR INFUSION SET: AUTOSOFT 90, INSULIN: NOVOLOG