ALINITY I PROCESSING MODULE
Report
- Report Number
- 3002809144-2019-00409
- Event Type
- Malfunction
- Date Received
- July 6, 2019
- Date of Event
- May 21, 2019
- Report Date
- August 15, 2019
- Manufacturer
- ABBOTT GERMANY
- Product Code
- JJE
- UDI-DI
- 00380740137366
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- PHYSICIAN
Narratives
AN INVESTIGATION WAS PERFORMED FOR THE CUSTOMER ISSUE AND INCLUDED A REVIEW OF COMPLAINT TEXT, TROUBLESHOOTING, A REVIEW OF SERVICE HISTORY, AND A REVIEW OF PRODUCT LABELING. THE FIELD SERVICE REPRESENTATIVE (FSR) CHECKED AND REPLACED MULTIPLE PARTS INCLUDING THE ALINITY PIPETTOR PROBE WHICH WAS IDENTIFIED AS A CAUSE AND REPLACEMENT RESOLVED THE ISSUE. A REVIEW OF SERVICE HISTORY ON THE ALINITY I PROCESSING MODULE SHOWED NO ADDITIONAL FALSE ELEVATED RESULTS AFTER SERVICE. REVIEW OF THE ALINITY I PRODUCT MONITORING DID NOT IDENTIFY ANY SIMILAR ISSUES OR TRENDS. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. NO SYSTEMIC ISSUES WERE IDENTIFIED. BASED ON ALL AVAILABLE INFORMATION A PRODUCT DEFICIENCY WAS NOT IDENTIFIED.
AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
THE CUSTOMER STATED THAT FALSE POSITIVE ALINITY I TOXO IGG RESULTS WERE GENERATED FOR MULTIPLE PATIENTS THAT TESTED NEGATIVE USING THE LIAISON TOXO IGG METHOD. NO ADVERSE IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 559560 | ALINITY I PROCESSING MODULE | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT GERMANY | 00380740137366 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ALINITY I TOXO IGG REAGENT| ALINITY I TOXO IGG REAGENT| LIST 07P45-22, LOT UNKNOWN| LIST 07P45-22, LOT UNKNOWN |