FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8765530 · Received July 5, 2019

Report

Report Number
3013756811-2019-38805
Event Type
Malfunction
Date Received
July 5, 2019
Date of Event
June 14, 2019
Report Date
July 5, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AN UNSPECIFIED MALFUNCTION OCCURRED. ADDITIONALLY, IT WAS REPORTED THAT THE PUMP BEGAN TO SMOKE AT THE USB PORT WHEN THE CUSTOMER ATTEMPTED TO CHARGE THE PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 80 MG/DL. REPORTEDLY, THE CUSTOMER HAD MANUAL INJECTIONS AS ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
559017 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 22 YR