FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8759411 · Received July 3, 2019

Report

Report Number
3013756811-2019-37809
Event Type
Malfunction
Date Received
July 3, 2019
Date of Event
January 1, 2019
Report Date
July 3, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE USER GUIDE: DO NOT USE ANY OTHER INSULIN WITH YOUR SYSTEM OTHER THAN U-100 HUMALOG OR U-100 NOVOLOG. ONLY HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE VERY HIGH OR A VERY LOW BLOOD GLUCOSE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED CONTINUOUS ELEVATED BLOOD GLUCOSE (BG 250-316 MG/DL). PUMP SUPPLIES WERE CHANGED. CUSTOMER ADMINISTERED A BOLUS VIA SYRINGE TO ADDRESS BG. CUSTOMER ALLEGED ELEVATED BG WAS DUE TO EITHER THE CARTRIDGE OR POSSIBLE AIR BUBBLES IN THE TUBING. REPORTEDLY, CUSTOMER USED FIASP INSULIN IN THE CARTRIDGE. TANDEM TECHNICAL SUPPORT ADVISED CUSTOMER THAT FIASP WAS NOT LABELED FOR USE WITH THE PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
550588 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 47 YR INSULIN: FIASP