FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1780KPK 670G PATHWAY BLACK MG

MDR report key: 8743495 · Received June 28, 2019

Report

Report Number
2032227-2019-22715
Event Type
Malfunction
Date Received
June 28, 2019
Date of Event
June 17, 2019
Report Date
August 29, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
00763000190460
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

DEVICE PASSED THE SELF TEST, SLEEP CURRENT MEASUREMENT, ACTIVE CURRENT MEASUREMENT, AND DISPLACEMENT TEST. DEVICE POWERED UP PROPERLY AFTER BATTERY INSTALLATION. NO BLANK DISPLAY NOTED DURING TESTING. DEVICE RECEIVED WITH NORMAL OPERATING CURRENTS, NO FAILED BATTERY TEST ALARMS NOTED DURING TESTING. NO UNEXPECTED REPLACE BATTERY NOW ALARMS, OR LOW BATTERY ALARMS NOTED DURING TESTING. NO DEVICE HEATING UP NOTED DURING TESTING. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS OFF. THE CUSTOMER¿S BLOOD GLUCOSE WAS UNKNOWN. THE CUSTOMER STATED THAT OVERALL INSULIN PUMP WAS HOT. THE INSULIN PUMP HAD BLANK DISPLAY AND THE CONTACT ON THE BATTERY CAP WAS NEITHER DAMAGED NOR CORRODED. THE DEVICE WILL BE RETURNED FOR THE ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
537270 PUMP MMT-1780KPK 670G PATHWAY BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KPK HG36S29 00763000190460

Patients

Seq Age Sex Outcome Treatment
1 43 YR