FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8740856 · Received June 27, 2019

Report

Report Number
3013756811-2019-36162
Event Type
Malfunction
Date Received
June 27, 2019
Date of Event
June 4, 2019
Report Date
June 27, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007295
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED INTERMITTENT POWER SOURCE ALERTS AFTER PLUGGING THE PUMP INTO A WALL OUTLET USING THE TANDEM-PROVIDED WALL ADAPTER. ADDITIONALLY, THE BATTERY GAUGE WAS OBSERVED TO BE FLUCTUATING. THE CUSTOMER'S BLOOD GLUCOSE RANGED FROM 191-208 MG/DL. REPORTEDLY, THE ALERT CLEARED AND THE PUMP SUCCESSFULLY BEGAN CHARGING AFTER THE CUSTOMER USED AN ALTERNATE WALL ADAPTER TO CHARGE THE PUMP. THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
534798 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007295

Patients

Seq Age Sex Outcome Treatment
1 72 YR