FDA Adverse Event Malfunction Summary report: N

FUSION¿ ENT NAVIGATION SYSTEM

MDR report key: 8728900 · Received June 24, 2019

Report

Report Number
1723170-2019-03791
Event Type
Malfunction
Date Received
June 24, 2019
Date of Event
May 30, 2019
Report Date
September 9, 2019
Manufacturer
MEDTRONIC NAVIGATION, INC
Product Code
HAW
UDI-DI
00613994380005
PMA / PMN Number
K001284
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

OTHER RELEVANT DEVICE(S) ARE: MODEL NUMBER: 9735416R. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

OTHER APPLICABLE COMPONENTS ARE: PRODUCT ID: 9733467, VERSION: 2.3. A SOFTWARE ANALYSIS WAS INITIATED TO DETERMINE THE PROBABLE CAUSE OF THE ISSUE THROUGH KNOWN ANOMALY DETERMINATION. ANALYSIS FOUND THAT THE REPORTED EVENT WAS RELATED TO A SOFTWARE ISSUE. THIS ISSUE WAS DOCUMENTED IN A MEDTRONIC NAVIGATION SOFTWARE ANOMALY TRACKING DATABASE. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION: THE LOT NUMBER OF THE COMPUTER (MODEL NUMBER: 9735416R) IS 1951569. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

DURING INITIAL TROUBLESHOOTING THE REPORTED ISSUE WAS UNABLE TO BE REPLICATED. FURTHER EVALUATION AT THE SITE, IDENTIFIED THAT THE MOST LIKELY CAUSE WAS THE SYSTEM COMPUTER. THE COMPUTER WAS REPLACED AND THE HARDWARE, SOFTWARE, AND INSTRUMENTS PASSED THE SYSTEM CHECKOUT. THE SYSTEM WAS FOUND TO BE FULLY FUNCTIONAL. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

MEDTRONIC RECEIVED INFORMATION REGARDING A NAVIGATION SYSTEM. IT WAS REPORTED THE SYSTEM WENT TO A BLACK SCREEN WHEN BEING SET UP AND SHOWED NO INPUT DETECTED. A RESTART WORKED UNTIL THE APPLICATION LOADED AND THEN WENT TO NO INPUT AGAIN. UPON ANOTHER RESTART, THE SITE PRESSED ENTER MULTIPLE TIMES WHILE BOOTING AND THE SYSTEM WAS WORKING AFTER THAT AND WAS RUNNING BY THE TIME THE PATIENT WAS BROUGHT INTO THE ROOM. THIS ISSUE OCCURRED PREOPERATIVELY AND DID NOT CAUSE ANY SURGICAL DELAY. THERE WAS NO REPORTED IMPACT TO PATIENT OUTCOME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
521044 FUSION¿ ENT NAVIGATION SYSTEM INSTRUMENT, STEREOTAXIC HAW MEDTRONIC NAVIGATION, INC 9733560XOM 00613994380005

Patients

Seq Age Sex Outcome Treatment
1 35 YR