FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8724650 · Received June 21, 2019

Report

Report Number
3013756811-2019-34171
Event Type
Malfunction
Date Received
June 21, 2019
Date of Event
May 30, 2019
Report Date
June 21, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Additional Manufacturer Narrative · 1

THE FAILURE INVESTIGATION HAS BEEN COMPLETED AND THE ALLEGED ALARM 30 ISSUE WAS VERIFIED. ADDITIONALLY, THE ALLEGED WAKE BUTTON ISSUE COULD NOT BE VERIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A BUTTON ALARM. REPORTEDLY, THERE WAS NOTHING PRESSING THE BUTTON. ADDITIONALLY, CARTRIDGE ALARM 30 OCCURRED DURING BASAL DELIVERY WITH MULTIPLE CARTRIDGES. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 150-325 MG/DL. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
518315 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 16 YR