FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP MMT-754DEH

MDR report key: 8716180 · Received June 20, 2019

Report

Report Number
2032227-2019-19289
Event Type
Malfunction
Date Received
June 20, 2019
Date of Event
September 28, 2018
Report Date
June 20, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169400955
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP ALARMED MOTOR ERROR DURING REWIND DUE TO MOTOR ENCODER SIGNAL OUT OF PHASE. UNABLE TO PERFORM THE DISPLACEMENT TEST, REWIND, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME/COMPROMISED FORCE SENSOR SYSTEM TEST AND EXCESSIVE NO DELIVERY TEST DUE TO MOTOR ERROR ALARMS. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. THE ASR EXEMPTION E2015043 WAS REVOKED ON FEBRUARY 4, 2019. THIS EVENT WAS PREVIOUSLY REPORTED AS AN ASR. ADDITIONAL INFORMATION OR ANALYSIS RESULTS REGARDING THIS EVENT WILL BE REPORTED AS AN MDR.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED MOTOR ERROR. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS UNKNOWN. CUSTOMER ALSO REPORTED AN OCCLUSION DUE TO PRESSION IN THE RESERVOIR. TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED THAT THE DRIVE SUPPORT CAP WAS NORMAL. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACK-UP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
512799 PARADIGM REAL-TIME INSULIN INFUSION PUMP MMT-754DEH PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754DEH 00643169400955

Patients

Seq Age Sex Outcome Treatment
1