FDA Adverse Event Malfunction Summary report: N

V-GO DISPOSABLE INSULIN DELIVERY DEVICE

MDR report key: 8710111 · Received June 18, 2019

Report

Report Number
1226572-2019-00079
Event Type
Malfunction
Date Received
June 18, 2019
Date of Event
June 6, 2019
Report Date
June 6, 2019
Manufacturer
VALERITAS, INC.
Product Code
LZG
UDI-DI
00385609400025
PMA / PMN Number
K103825
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DEVICE WAS RETURNED ON (B)(6) 2019 AND INVESTIGATED. THE INVESTIGATION RESULTS ARE AS FOLLOWS: THE COMPLAINT WAS CONFIRMED. THE LOCKING SPRING WAS FOUND TO HAVE BEEN ASSEMBLED INCORRECTLY, ONCE THE FINDING WAS CORRECTED, THE DEVICE NEEDLE BUTTON FUNCTIONED WITH NO FURTHER ISSUE. THE ROOT CAUSE WAS CONFIRMED TO BE AN ASSEMBLY ERROR WITH THE LOCKING SPRING. SCAR 275 HAS BEEN OPENED.

Description of Event or Problem · 1

THE PATIENT CALLED IN TO REPORT THAT WHEN SHE DEPRESSED THE NEEDLE BUTTON ON TWO OF HER V-GOS THE NEEDLE BUTTON WENT IN BUT AFTER A FEW MINUTES THE NEEDLE BUTTON RELEASED. SHE TOOK OFF THE V-GOS AND PUT ON A NEW V-GO EACH TIME. SHE VERIFIED SHE DID NOT ACCIDENTALLY HIT THE NEEDLE RELEASE BUTTON, OR BUMP UP AGAINST SOMETHING. SHE WORE BOTH V-GOS ON THE ABDOMEN. I WENT OVER PROPER PLACEMENT AND THE PATIENT IS FOLLOWING PROPER PLACEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
500563 V-GO DISPOSABLE INSULIN DELIVERY DEVICE V-GO LZG VALERITAS, INC. V-GO 30 VG318196B 00385609400025

Patients

Seq Age Sex Outcome Treatment
1