FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP MMT-751NAP

MDR report key: 8703250 · Received June 17, 2019

Report

Report Number
2032227-2019-17107
Event Type
Malfunction
Date Received
June 17, 2019
Date of Event
June 6, 2019
Report Date
July 30, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169503700
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE RECEIVED WITH BROKEN BATTERY TUBE THREADS AND BROKEN RESERVOIR TUBE LIP. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS DAMAGED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 219 MG/DL. CUSTOMER ALSO STATED THAT THE THREADS OF BATTERY COMPARTMENT WAS BROKEN OFF AND THE CASING AROUND THE THREADS. RESERVOIR WAS ABLE TO LOCK IN PLACE BUT, HALF OF THREADS FOR RESERVOIR ARE BROKEN OFF. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP NEEDED TO BE REPLACED AND WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACKUP PLAN. THE DEVICE WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
496687 530G INSULIN PUMP MMT-751NAP ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP A4751NAPJ 00643169503700

Patients

Seq Age Sex Outcome Treatment
1 32 YR