PACKAGE,360P,PP03,INTL EN,360-BAS-UK-10
Report
- Report Number
- 3004123209-2019-00230
- Event Type
- Malfunction
- Date Received
- June 17, 2019
- Date of Event
- June 1, 2019
- Report Date
- September 30, 2019
- Manufacturer
- HEARTSINE TECHNOLOGIES LTD
- Product Code
- MKJ
- PMA / PMN Number
- P160008
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GB
- Reporter Occupation
- OTHER
Narratives
THE DEVICE HISTORY RECORDS FOR THE SAM 360P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED. THE SAM 360P PASSED ¿OUT QAT FROM HEARTSINE TECHNOLOGIES ON THE 17TH AUGUST 2018. THE DHR FOR PAD-PAK LOT A2964 WAS REVEALED, WHICH REVEALED THE RETURNED PAD-PAK WAS 1 OF (B)(4) MANUFACTURED ON THE 15TH AUGUST 2018. ALL PAD-PAKS WERE SUBJECT TO BATTERY VOLTAGE TESTING ON THE 16TH AUGUST 2018, WITH NO RECORDED FAILS. 08/17/2018 UPON RECEIPT, SIGNIFICANT MOISTURE AND CORROSION WAS OBSERVED WITHIN THE DEVICE, ACROSS MANY CRITICAL CIRCUITS AND COMPONENTS OF THE SAM 360P, INCLUDING THE ON/OFF CIRCUITRY, THE CHARGING CIRCUITRY AND THE MEMBRANE TAIL, WHICH WOULD HAVE RESULTED IN MULTIPLE FAILURE MODES. INVESTIGATION OF THE RETURNED PAD-PAK REVEALED ITS CELLS WERE FAILING UNDER LOAD, CAUSING THE DEVICE INSTRUCTIONAL LEDS TO FLASH RAPIDLY ALONGSIDE AN AUDIBLE CLICK FROM THE SPEAKER, AS PER THE REPORTED FAULTS. GIVEN THE EXTENT OF THE MOISTURE AND CORROSION WITHIN THE DEVICE AND THE FAILURE OF THE PAD-PAK, IT IS LIKELY THE PAD-PAK BEEN STORED WITH THE DEVICE AND HAD THEREFORE FAILED AS A RESULT OF ADVERSE STORAGE CONDITIONS. ADVISE USER OF THE RECOMMENDED STORAGE CONDITIONS AS DETAILED WITHIN THE USER MANUAL AS BEING LOCATED IN A CLEAN, DRY ENVIRONMENT AT A TEMPERATURE BETWEEN 0 TO 50°C AND 5 TO 95% RELATIVE HUMIDITY (NON-CONDENSING). IT IS THE POLICY OF HEARTSINE NOT TO REFURBISH DEVICES WHICH HAVE BEEN RETURNED FROM THE FIELD, AFTER INVESTIGATION, THEREFORE THIS DEVICE SHALL BE SCRAPPED AND REPLACED WITH A NEW SAM 360P.
EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).
DEVICE CLICKING AND LEDS FLASHING. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.
DEVICE CLICKING AND LEDS FLASHING. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 496765 | PACKAGE,360P,PP03,INTL EN,360-BAS-UK-10 | AUTOMATED EXTERNAL DEFIBRILLATOR | MKJ | HEARTSINE TECHNOLOGIES LTD |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |