FDA Adverse Event Other Summary report: N

ABBOTT COMMANDER FPC

MDR report key: 870166 · Received June 25, 2007

Report

Report Number
1628664-2007-00307
Event Type
Other
Date Received
June 25, 2007
Date of Event
March 19, 2007
Report Date
June 1, 2007
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JQW
PMA / PMN Number
K894069
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

METHOD/RESULTS: EVALUATION OF SERVICE TEXT FROM COMPLAINT. THE FIELD SERVICE ENGINEER PERFORMED A PROACTIVE REPLACEMENT OF THE FUNCTIONAL BARCODE READER AS A PRECAUTION. A REVIEW WAS PERFORMED OF THE COMPLAINT TEXT AND SERVICE HISTORY FOR THE COMMANDER FPC. THE CUSTOMER IS NOT ABLE TO DETERMINE IF THE MISREADS WERE CAUSED BY THE READER ITSELF OR THE BARCODED LABEL ON THE TUBES, AS THE TUBES ARE NO LONGER AVAILABLE. FIELD SERVICE REPLACED THE BARCODE READER AS A PRECAUTION, AS THE EXISTING BARCODE READER WAS OPERATING AS DESIGNED. THE ABBOTT COMMANDER FLEXIBLE PIPETTING CENTER OPERATIONS MANUAL, LIST NUMBER 6A97-27, SECTION 10, TROUBLESHOOTING AND DIAGNOSTICS, TROUBLESHOOTING, A BAR CODE HAS BEEN MISREAD SECTION: CONTAINS INFORMATION ABOUT TROUBLESHOOTING A MISREAD BAR CODE. THIS IS A FINAL REPORT.

Description of Event or Problem · 1

THE ACCOUNT STATED THAT UPON REVIEW OF COMMANDER FPC RECORDS OBSERVED, BARCODE MISREADS WITH COMMANDER FPC, WHEN PIPETTING HIV-1/2 EIA, HTLV-I/II EIA AND HCV 2.0 EIA ASSAYS. THERE WERE A TOTAL OF 5 BARCODE MISREADS. THIS REPORT IS FOR BARCODE MISREAD #5, WHERE IN 2007. THE SAME BARCODE ID WAS ALSO PROCESSED ON THE PRISM ANALYZER WITH CORRECT BARCODE IDENTIFICATION. NO SPECIFIC PATIENT INFORMATION IS AVAILABLE. THE ACCOUNT RECOGNIZED THE INCORRECT BARCODE ID PRIOR TO RESULTS BEING REPORTED. NO INCORRECT RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED. SERVICE WAS REQUESTED FOR THE COMMANDER FPC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ABBOTT COMMANDER FPC AUTOMATED SYSTEM FOR THE PROCESSING OF EIAS JQW ABBOTT MANUFACTURING, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 YR HCV 2.0 EIA LIST 4A14| HTLV-I/II LIST 7A92| HIV-1/2 EIA LIST 3A77